Papers/Reports | January 20, 2017
Mapping mHealth Success
This report provides an overview of CRS’ Reducing Maternal and Newborn Deaths (ReMiND) project developed a mobile application for Accredited Social Health Activists (ASHAs) and their supervisors. It also includes a summary of research findings, a description of the implementation process in six steps, and identifies key lessons learned.
The project was conceived to increase ASHA coverage; the frequency and quality of counselling by ASHAs to their clients; client knowledge of danger signs during and after pregnancy; and adoption of key maternal, newborn and child health and nutrition practices by clients. Its introduction to the ASHA cadre at the community level in select districts in the state of Uttar Pradesh, India, has demonstrated how improved interpersonal communication and supportive supervision can strengthen community health systems by addressing key bottlenecks, including limited skills, low levels of confidence and lack of role clarity among ASHAs.